Receptionist
Front desk operations — appointments, patients, queue, and check-in
Receptionist Dashboard
Overview of today's appointments, queue status, and check-ins pending
Patient Registration
Register new patients with National ID auto-parsing, insurance info, and consent management
Appointment Scheduling
Book appointments by selecting patient, doctor, date, time slot, type, and duration
Calendar View
Visual day/week calendar with doctor filtering and color-coded appointment statuses
Walk-in Patients
Register walk-in patients and add them directly to the doctor's queue
Queue Management
View the current queue board, manage patient flow, and track wait times
Waiting List
Manage the clinic waiting list with priority levels, reordering, and patient notifications
Waiting Room Display
Configure the digital display showing queue position and currently-served patients
Patient Search
Search patients within your clinic and the global database, then link existing records
Patient Recalls
View due-today and overdue recalls, contact patients, and track recall completion
Appointment Reminders
Configure automated SMS and push reminders sent 24 hours and 1 hour before appointments
Document Collection
Collect and upload patient documents including insurance cards, IDs, and referral letters
Notifications Management
Manage appointment-related notifications, delivery status, and communication channels
Shift Handover
Create and review handover notes for the next shift including pending tasks and critical patients