SehaFile (صحه فايل) is Egypt's first Citizen-Owned Unified Health Profile platform combined with a comprehensive Clinic Management SaaS. It gives citizens complete ownership of their health data while providing clinics with a modern practice management system.

ما هو صحه فايل؟

صحه فايل هو أول منصة مصرية للملف الصحي الموحد المملوك للمواطن مع نظام إدارة عيادات متكامل. يمنح المواطنين ملكية كاملة لبياناتهم الصحية ويوفر للعيادات نظام إدارة حديث.

How does SehaFile protect patient data?

SehaFile uses end-to-end encryption, role-based access controls, and audit logging for all data access. Patient data is stored on secure GCP infrastructure in the MENA region with full compliance to Egyptian data protection regulations.

What types of clinics can use SehaFile?

SehaFile supports all types of medical practices including general practice, dental clinics, dermatology, pediatrics, orthopedics, ophthalmology, and multi-specialty centers. The system is flexible enough to handle single-doctor offices to multi-branch hospital chains.

How much does SehaFile cost?

SehaFile offers three plans: Free (for citizens to manage their health profile), Professional at 499 EGP/month (full clinic management), and Enterprise at 1,299 EGP/month (multi-branch with advanced analytics). All plans include Arabic and English support.

Does SehaFile work in Arabic?

Yes, SehaFile is fully bilingual (Arabic and English) with complete RTL support. The interface, medical records, prescriptions, and all documents can be in Arabic or English, making it ideal for the Egyptian healthcare market.

What is the Citizen Health Profile?

The Citizen Health Profile is a free, unified digital health record owned by the citizen. It aggregates medical data from all participating clinics, includes an emergency card with QR code, tracks medications, allergies, lab results, and visit history.

How does SehaFile handle insurance claims?

SehaFile includes a complete insurance management module supporting pre-authorization requests, claim submission, price list management for different insurance companies, and claim tracking from submission to payment.

Can patients access their own records?

Yes, patients have full access to their health records through the Citizen portal. They can view visit history, lab results, prescriptions, download documents, share records with other doctors, and manage family member profiles.

Is SehaFile compliant with Egyptian health regulations?

SehaFile is designed for full compliance with Egyptian healthcare data protection laws and medical practice regulations. The platform supports e-invoicing requirements, disease reporting, and medical certificate standards as per Egyptian Ministry of Health guidelines.

Waiting Room Display - Help Center | صحه فايل SehaFile

Overview

The Waiting Room Display is a full-screen, dark-themed page designed to be shown on a TV or monitor in your clinic's waiting area. It shows patients which numbers are currently being served, who is next, and the estimated wait time for everyone in the queue. The display auto-refreshes every 10 seconds to stay current without any manual intervention.

Waiting Room Display on a dark background showing Now Serving section with green cards, Next in Queue in blue, and the waiting table below

Setting Up the Display

Connect a Screen — Connect a TV or monitor to a computer/tablet in the waiting room. Any device with a modern web browser works.
Open the Display URL — Navigate to /display/waiting-room on the connected device. For example: https://clinic.sehafile.com/ar/display/waiting-room.
Enable Full Screen — Press F11 on the keyboard to enter browser full-screen mode. This hides the address bar and toolbar for a clean presentation.
Leave Running — The page auto-refreshes every 10 seconds. No interaction is needed. Leave the browser open and the screen will continuously display updated queue information.

Display Sections

Header

Shows the SehaFile logo, a “Waiting Room Display” title, a spinning refresh indicator confirming auto-refresh is active, and a large clock showing the current time in Arabic format (HH:MM).

Now Serving (Green Section)

Displays patients currently with a doctor in large, pulsing green-bordered cards. Each card shows:

Queue number (large text)
Patient's first name
Doctor's name

The pulsing animation draws attention to the currently-served numbers.

Next in Queue (Blue Section)

Shows the next patient to be called in a blue-bordered card with the same layout: queue number, patient first name, and doctor name.

Waiting Table

A full-width table listing all waiting patients with columns:

# — Queue number
Patient Name — First name only (privacy-conscious)
Doctor — Which doctor they are waiting for
Estimated Wait — Approximate wait time in minutes (e.g., “~15 minutes”)

Empty State

When no patients are in the queue, the screen shows a large monitor icon with “No patients” text centered on screen.

Privacy Considerations

The display intentionally shows only the patient's first name (not full name) to maintain privacy in a public setting. No medical information, phone numbers, or National IDs are displayed.

Tip: For best visibility, use a screen 32 inches or larger. The text is sized for readability from 3-5 meters away.

Tip: The display uses a dark theme (dark gray background) to reduce glare and be easy on the eyes in a clinic waiting room environment.

Warning: Do not close the browser tab or put the device to sleep. The display will stop updating. Consider disabling screen saver and sleep mode on the display computer.

FAQ

Can I customize the display colors or logo?

The display uses the standard SehaFile dark theme. Customization options may be available in future updates through clinic settings.

Does it work on tablets?

Yes. Any device with a modern browser (Chrome, Safari, Firefox) can display the page. Tablets mounted on a wall work well for smaller clinics.

What if the internet goes down?

The display will show the last-fetched data until connectivity is restored. The refresh indicator will stop spinning, indicating a connection issue.