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Follow-up Management

Set follow-up dates during visits and manage your upcoming follow-up schedule

2 min read

Overview

Follow-up management in SehaFile ensures patients return for necessary check-ups. During any visit, doctors can set a follow_up_date and add follow_up_notes explaining what should be assessed at the next visit. The system aggregates all upcoming follow-ups into a dedicated view, making it easy to track who needs to be seen and when.

Follow-up list showing patient names, follow-up dates, original visit date, and follow-up notes grouped by upcoming week

Setting a Follow-up During a Visit

  1. Open the visit workspace — Navigate to the active or in-progress visit.
  2. Locate the Follow-up section — Near the bottom of the visit form, find the Follow-up fields.
  3. Set the follow-up date — Click the follow_up_date date picker and select the date you want the patient to return. Common intervals: 1 week, 2 weeks, 1 month, 3 months.
  4. Add follow-up notes — In the follow_up_notes field, specify what should be done at the next visit (e.g., “Recheck blood pressure after medication adjustment”, “Review lab results”).
  5. Save or complete the visit — The follow-up date is stored with the visit record.

Viewing Upcoming Follow-ups

  1. From the dashboard — Click the Upcoming Follow-ups card which calls GET /visits/my/upcoming-followups.
  2. Review the list — Follow-ups are displayed chronologically with:
    • Patient name and file number
    • Follow-up date
    • Original visit date and chief complaint
    • Follow-up notes
  3. Take action — For patients due this week, coordinate with reception to schedule their appointment or send a reminder.
The follow-up date also appears on the printed prescription footer, reminding the patient of their next visit date. Patients with the citizen app receive push notifications before their follow-up date.
Follow-ups without corresponding bookings are just reminders. Ensure reception creates actual appointments for follow-up patients to guarantee they appear on the daily schedule.

FAQ

Can I modify a follow-up date after completing the visit?

The follow-up date is part of the visit record. Modifying it on a completed visit requires admin access to unlock the visit for editing.

What happens if a patient misses their follow-up?

Patients who pass their follow-up date without a new visit may appear in the recall list. The system does not automatically reschedule them.

Can reception see my follow-up list?

Yes. Reception staff with appropriate permissions can view upcoming follow-ups to proactively schedule appointments and contact patients.

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