SehaFile (صحه فايل) is Egypt's first Citizen-Owned Unified Health Profile platform combined with a comprehensive Clinic Management SaaS. It gives citizens complete ownership of their health data while providing clinics with a modern practice management system.

ما هو صحه فايل؟

صحه فايل هو أول منصة مصرية للملف الصحي الموحد المملوك للمواطن مع نظام إدارة عيادات متكامل. يمنح المواطنين ملكية كاملة لبياناتهم الصحية ويوفر للعيادات نظام إدارة حديث.

How does SehaFile protect patient data?

SehaFile uses end-to-end encryption, role-based access controls, and audit logging for all data access. Patient data is stored on secure GCP infrastructure in the MENA region with full compliance to Egyptian data protection regulations.

What types of clinics can use SehaFile?

SehaFile supports all types of medical practices including general practice, dental clinics, dermatology, pediatrics, orthopedics, ophthalmology, and multi-specialty centers. The system is flexible enough to handle single-doctor offices to multi-branch hospital chains.

How much does SehaFile cost?

SehaFile offers three plans: Free (for citizens to manage their health profile), Professional at 499 EGP/month (full clinic management), and Enterprise at 1,299 EGP/month (multi-branch with advanced analytics). All plans include Arabic and English support.

Does SehaFile work in Arabic?

Yes, SehaFile is fully bilingual (Arabic and English) with complete RTL support. The interface, medical records, prescriptions, and all documents can be in Arabic or English, making it ideal for the Egyptian healthcare market.

What is the Citizen Health Profile?

The Citizen Health Profile is a free, unified digital health record owned by the citizen. It aggregates medical data from all participating clinics, includes an emergency card with QR code, tracks medications, allergies, lab results, and visit history.

How does SehaFile handle insurance claims?

SehaFile includes a complete insurance management module supporting pre-authorization requests, claim submission, price list management for different insurance companies, and claim tracking from submission to payment.

Can patients access their own records?

Yes, patients have full access to their health records through the Citizen portal. They can view visit history, lab results, prescriptions, download documents, share records with other doctors, and manage family member profiles.

Is SehaFile compliant with Egyptian health regulations?

SehaFile is designed for full compliance with Egyptian healthcare data protection laws and medical practice regulations. The platform supports e-invoicing requirements, disease reporting, and medical certificate standards as per Egyptian Ministry of Health guidelines.

Payment Receipts - Help Center | صحه فايل SehaFile

Overview

Payment receipts in SehaFile serve as official proof of payment for patients. After recording any payment, you can generate a formatted receipt that includes the clinic branding, patient details, payment amount, method, reference number, and the associated invoice number. Receipts can be printed on standard A4 paper or thermal receipt printers.

Generating a Receipt

Record the Payment: First, record the payment through Financial > Payments > + Record Payment (see Recording Payments article for details).
View Payment Details: After saving, you are redirected to the payment confirmation screen. Alternatively, navigate to Financial > Payments and click on any payment in the list.
Click Print Receipt: On the payment detail view, click the Print Receipt (طباعة إيصال) button in the top-right corner.
Receipt Preview: A print preview opens showing:
- Clinic Header - Clinic name (Arabic and English), logo, address, phone, and tax registration number
- Receipt Number - Based on the payment reference number
- Date and Time - When the payment was recorded
- Patient Info - Name, file number
- Payment Details - Amount, method, type (consultation, procedure, etc.)
- Invoice Reference - Linked invoice number if applicable
- Received By - Name of staff who collected the payment
- Remaining Balance - Patient's outstanding balance after this payment
Print or Save as PDF: Click Print to send to the connected printer, or use your browser's "Save as PDF" option for digital copies.

Receipt from Invoice View

Open the Invoice: Navigate to Financial > Invoices and click on a paid or partially paid invoice.
Payment History Section: Scroll to the Payments section at the bottom of the invoice detail. Each payment entry has a small Receipt icon.
Generate Receipt: Click the receipt icon next to any payment to generate a receipt for that specific transaction.

Tip: For thermal receipt printers (58mm or 80mm), the receipt template automatically adjusts to the narrower width. Configure your printer settings in Settings > Printing.

Tip: You can also batch-print receipts for the day by exporting payments via Financial > Payments with today's date filter and using the export function.

Payment receipt preview showing clinic header, patient details, payment amount, method, invoice reference, and print button

Frequently Asked Questions

Can I reprint a receipt?

Yes. Navigate to the payment record at any time and click Print Receipt again. Receipts can be reprinted unlimited times.

Does the receipt include the clinic tax registration number?

Yes. The clinic's tax ID (set in Settings > Clinic Profile) appears on all receipts for tax compliance purposes.

Can I customize the receipt layout?

The receipt follows a standard template that includes your clinic logo and branding. Custom templates can be configured through Settings > Printing > Receipt Template.

Is there an Arabic-only receipt option?

The default receipt is bilingual (Arabic and English). You can select Arabic-only in Settings > Printing > Language.