Platform Admin
Platform management — clinics, citizens, subscriptions, and analytics
Platform Dashboard Overview
Monitor platform-wide statistics, system health, and key performance indicators
Clinic Onboarding & Approval
Review, approve, or reject clinic registration applications and request missing documents
Managing Clinics
Search, view details, change status, and monitor usage for all registered clinics
Branch Management
View clinic branches across the platform, analyze geographic distribution, and compare branch performance
Citizen Verification
Review citizen registrations, verify or reject identity documents, and manage account suspensions
Doctor Credentialing
Verify doctor qualifications, track expiring credentials, and manage doctor suspensions
Subscription Plans Management
Create, update, publish, and manage subscription plans with pricing, features, and quotas
Payment Verification
Review pending subscription payments, verify or reject transfers, and mark manual payments
Enforcement & Grace Periods
Manage non-paying clinic suspensions, extend trial and grace periods, and send payment reminders
Platform Analytics
Access MRR, growth, churn, feature adoption, geographic density, and clinical analytics dashboards
Admin Team Management
Create admin accounts, assign roles and permissions, manage 2FA, and handle team access
Support Tickets
View, assign, and resolve support tickets from clinics with SLA tracking and resolution statistics
Central Drug Database
Manage the platform-wide drug catalog, issue recalls, bulk import drugs, and check interactions
ICD-10 Code Management
Manage diagnosis codes, bulk import ICD-10 entries, toggle commonly-used codes, and view usage statistics
Platform Notifications
Send announcements to clinics and citizens, schedule notifications, and track delivery metrics
System Health & Monitoring
Monitor system metrics, storage usage, background jobs, and configure scheduled reports