SehaFile (صحه فايل) is Egypt's first Citizen-Owned Unified Health Profile platform combined with a comprehensive Clinic Management SaaS. It gives citizens complete ownership of their health data while providing clinics with a modern practice management system.

ما هو صحه فايل؟

صحه فايل هو أول منصة مصرية للملف الصحي الموحد المملوك للمواطن مع نظام إدارة عيادات متكامل. يمنح المواطنين ملكية كاملة لبياناتهم الصحية ويوفر للعيادات نظام إدارة حديث.

How does SehaFile protect patient data?

SehaFile uses end-to-end encryption, role-based access controls, and audit logging for all data access. Patient data is stored on secure GCP infrastructure in the MENA region with full compliance to Egyptian data protection regulations.

What types of clinics can use SehaFile?

SehaFile supports all types of medical practices including general practice, dental clinics, dermatology, pediatrics, orthopedics, ophthalmology, and multi-specialty centers. The system is flexible enough to handle single-doctor offices to multi-branch hospital chains.

How much does SehaFile cost?

SehaFile offers three plans: Free (for citizens to manage their health profile), Professional at 499 EGP/month (full clinic management), and Enterprise at 1,299 EGP/month (multi-branch with advanced analytics). All plans include Arabic and English support.

Does SehaFile work in Arabic?

Yes, SehaFile is fully bilingual (Arabic and English) with complete RTL support. The interface, medical records, prescriptions, and all documents can be in Arabic or English, making it ideal for the Egyptian healthcare market.

What is the Citizen Health Profile?

The Citizen Health Profile is a free, unified digital health record owned by the citizen. It aggregates medical data from all participating clinics, includes an emergency card with QR code, tracks medications, allergies, lab results, and visit history.

How does SehaFile handle insurance claims?

SehaFile includes a complete insurance management module supporting pre-authorization requests, claim submission, price list management for different insurance companies, and claim tracking from submission to payment.

Can patients access their own records?

Yes, patients have full access to their health records through the Citizen portal. They can view visit history, lab results, prescriptions, download documents, share records with other doctors, and manage family member profiles.

Is SehaFile compliant with Egyptian health regulations?

SehaFile is designed for full compliance with Egyptian healthcare data protection laws and medical practice regulations. The platform supports e-invoicing requirements, disease reporting, and medical certificate standards as per Egyptian Ministry of Health guidelines.

Platform Analytics - Help Center | صحه فايل SehaFile

Overview

The Platform Analytics section provides comprehensive data intelligence across all aspects of SehaFile's operations. From financial metrics (MRR, churn) to clinical intelligence (disease trends, prescription patterns, workforce distribution), these dashboards enable data-driven decisions for platform growth and health system insights. Access requires the analytics.view permission, and export requires analytics.export.

Analytics dashboard showing MRR trend, growth chart, and key financial metrics

Financial Analytics

MRR (Monthly Recurring Revenue) — Navigate to Analytics > MRR. Displays current MRR, trend over 12 months, MRR by plan tier, and new vs. churned MRR breakdown.
Growth Analytics — Navigate to Analytics > Growth. Shows new clinic sign-ups, citizen registrations, and net growth rate over time.
Churn Analytics — Navigate to Analytics > Churn. Displays subscription cancellation rate, reasons for churn, and revenue impact of lost subscriptions.
Revenue Report — Navigate to Reports > Revenue for a detailed revenue breakdown exportable in JSON or CSV format.
Clinic Financial Comparison — Navigate to Analytics > Financial > Clinic Comparison to compare revenue performance across clinics.

Operational Analytics

Feature Adoption — Navigate to Analytics > Feature Adoption. Shows what percentage of clinics actively use each module (Appointments, Prescriptions, Lab Orders, Insurance, etc.).
Quota Utilization — Navigate to Analytics > Quota Utilization. Displays average utilization percentages across all clinics, broken down by resource type.
Plans Breakdown — Navigate to Analytics > Plans for subscriber distribution across plan tiers with trend data.

Geographic Analytics

Clinic Density Map — Analytics > Geographic > Clinic Density — Interactive heat map of clinic distribution across Egypt by governorate and city.
Coverage Gaps — Analytics > Geographic > Coverage Gaps — Identifies under-served areas with population-to-clinic ratios.
Growth by Region — Analytics > Market > Growth by Region — Shows which regions are growing fastest in terms of new clinic registrations.

Clinical Analytics (Advanced)

SehaFile provides aggregated clinical intelligence dashboards:

Disease Analytics — Top diseases by frequency, seasonal trends, comorbidity maps, disease-by-region distributions, and demographic breakdowns.
Prescription Analytics — Top prescribed drugs, prescription trends, prescriptions by diagnosis and speciality, dosage patterns, and refill rates.
Demographics — Patient age and gender distributions, chronic condition prevalence, insurance coverage rates, and visit frequency patterns.
Workforce — Doctor speciality distribution, experience levels, capacity utilization, and consultation fee benchmarks.
Procedures & Labs — Top lab tests ordered, procedure frequency, and cost analysis breakdowns.
Financial Utilization — Average visit cost, revenue per specialty, visit volume trends, peak hours, and average consultation duration.

Using Filters

All clinical analytics support common filters accessible via the filter bar:

Date Range — Select start and end dates to narrow the time window.
City — Filter data to a specific city or governorate.
Speciality — Filter by medical speciality (e.g., Internal Medicine, Pediatrics).
Clinic — Narrow to a specific clinic's data.

Exporting Data

Click the export icon on any analytics chart or table.
Choose format — CSV, JSON, or PDF report.
Scheduled exports — Use Reports > Scheduled Reports to set up automatic weekly or monthly export delivery via email.

Tip: Use the Analytics > Benchmarks section to compare clinic performance metrics (visits per doctor, revenue per patient, wait time, data completeness) against platform averages. This data is useful for clinic success outreach.

FAQ

Is clinical data anonymized?

Yes. All clinical analytics display aggregate data only. No individual patient information is shown. Data is aggregated at minimum group sizes to prevent re-identification.

How often is analytics data refreshed?

Financial analytics (MRR, growth) update in real-time. Clinical analytics are refreshed every 6 hours from the aggregation pipeline. A "Last updated" timestamp appears on each dashboard.

Who can export analytics data?

Only admins with the analytics.export permission can download data. By default, this is assigned to the Super Admin and Data Analyst roles.