SehaFile (صحه فايل) is Egypt's first Citizen-Owned Unified Health Profile platform combined with a comprehensive Clinic Management SaaS. It gives citizens complete ownership of their health data while providing clinics with a modern practice management system.

ما هو صحه فايل؟

صحه فايل هو أول منصة مصرية للملف الصحي الموحد المملوك للمواطن مع نظام إدارة عيادات متكامل. يمنح المواطنين ملكية كاملة لبياناتهم الصحية ويوفر للعيادات نظام إدارة حديث.

How does SehaFile protect patient data?

SehaFile uses end-to-end encryption, role-based access controls, and audit logging for all data access. Patient data is stored on secure GCP infrastructure in the MENA region with full compliance to Egyptian data protection regulations.

What types of clinics can use SehaFile?

SehaFile supports all types of medical practices including general practice, dental clinics, dermatology, pediatrics, orthopedics, ophthalmology, and multi-specialty centers. The system is flexible enough to handle single-doctor offices to multi-branch hospital chains.

How much does SehaFile cost?

SehaFile offers three plans: Free (for citizens to manage their health profile), Professional at 499 EGP/month (full clinic management), and Enterprise at 1,299 EGP/month (multi-branch with advanced analytics). All plans include Arabic and English support.

Does SehaFile work in Arabic?

Yes, SehaFile is fully bilingual (Arabic and English) with complete RTL support. The interface, medical records, prescriptions, and all documents can be in Arabic or English, making it ideal for the Egyptian healthcare market.

What is the Citizen Health Profile?

The Citizen Health Profile is a free, unified digital health record owned by the citizen. It aggregates medical data from all participating clinics, includes an emergency card with QR code, tracks medications, allergies, lab results, and visit history.

How does SehaFile handle insurance claims?

SehaFile includes a complete insurance management module supporting pre-authorization requests, claim submission, price list management for different insurance companies, and claim tracking from submission to payment.

Can patients access their own records?

Yes, patients have full access to their health records through the Citizen portal. They can view visit history, lab results, prescriptions, download documents, share records with other doctors, and manage family member profiles.

Is SehaFile compliant with Egyptian health regulations?

SehaFile is designed for full compliance with Egyptian healthcare data protection laws and medical practice regulations. The platform supports e-invoicing requirements, disease reporting, and medical certificate standards as per Egyptian Ministry of Health guidelines.

Family Linking - Help Center | صحه فايل SehaFile

Overview

Family Linking allows you to connect your SehaFile account with family members so you can view their health profiles. This is especially useful for parents managing children's health records, or for caregivers overseeing elderly family members. Linking requires consent -- you send a request and the other person must accept it before you can access their profile.

Family members page showing linked members and pending requests

Sending a Link Request

Navigate to Family -- From the "Profile" tab, select "Family" from the menu.
Tap "Add Family Member" -- Tap the add button to open the link request form.
Enter Phone Number -- Type the family member's registered phone number. They must already have a SehaFile citizen account.
Select Relationship -- Choose your relationship to this person: Parent, Child, Spouse, Sibling, or Other.
Send Request -- Tap "Send Request". The request appears as "Pending" in your family list until they respond.

Responding to Link Requests

Receive Notification -- When someone sends you a family link request, you receive a notification.
View Pending Requests -- Open the Family page to see pending incoming requests with the requester's name and stated relationship.
Accept or Reject -- For each pending request:
- Accept -- Tap "Accept" to grant them access to your health profile. The link becomes active for both parties.
- Reject -- Tap "Reject" to decline. The requester will be notified that their request was rejected.

Viewing a Family Member's Profile

Open Family List -- On the Family page, accepted links show the family member's name and relationship.
Tap "View Profile" -- Tap on an accepted family member to view their full health profile including conditions, medications, allergies, visits, and lab results.

Removing a Family Link

Find the Link -- On the Family page, locate the family member you want to unlink.
Tap "Remove" -- Tap the remove/delete button. The link is immediately severed and neither party can view the other's profile.

Tip: For parents managing children under 16 who cannot have their own accounts, the child's National ID can be registered under a parent's family link. Contact support for minor account setup.

Warning: Accepting a family link grants that person full read access to your health profile. Only accept requests from people you trust with your medical information.

FAQ

Can I limit what a linked family member sees?

Currently, family links grant full profile read access. If you need more granular control, use the Record Sharing feature instead, which allows you to specify scope and expiry.

How many family members can I link?

There is no limit on the number of family links. You can link parents, children, spouse, siblings, and other relatives.

What happens if a family member deletes their account?

The family link is automatically removed and you will no longer be able to view their profile.