SehaFile (صحه فايل) is Egypt's first Citizen-Owned Unified Health Profile platform combined with a comprehensive Clinic Management SaaS. It gives citizens complete ownership of their health data while providing clinics with a modern practice management system.

ما هو صحه فايل؟

صحه فايل هو أول منصة مصرية للملف الصحي الموحد المملوك للمواطن مع نظام إدارة عيادات متكامل. يمنح المواطنين ملكية كاملة لبياناتهم الصحية ويوفر للعيادات نظام إدارة حديث.

How does SehaFile protect patient data?

SehaFile uses end-to-end encryption, role-based access controls, and audit logging for all data access. Patient data is stored on secure GCP infrastructure in the MENA region with full compliance to Egyptian data protection regulations.

What types of clinics can use SehaFile?

SehaFile supports all types of medical practices including general practice, dental clinics, dermatology, pediatrics, orthopedics, ophthalmology, and multi-specialty centers. The system is flexible enough to handle single-doctor offices to multi-branch hospital chains.

How much does SehaFile cost?

SehaFile offers three plans: Free (for citizens to manage their health profile), Professional at 499 EGP/month (full clinic management), and Enterprise at 1,299 EGP/month (multi-branch with advanced analytics). All plans include Arabic and English support.

Does SehaFile work in Arabic?

Yes, SehaFile is fully bilingual (Arabic and English) with complete RTL support. The interface, medical records, prescriptions, and all documents can be in Arabic or English, making it ideal for the Egyptian healthcare market.

What is the Citizen Health Profile?

The Citizen Health Profile is a free, unified digital health record owned by the citizen. It aggregates medical data from all participating clinics, includes an emergency card with QR code, tracks medications, allergies, lab results, and visit history.

How does SehaFile handle insurance claims?

SehaFile includes a complete insurance management module supporting pre-authorization requests, claim submission, price list management for different insurance companies, and claim tracking from submission to payment.

Can patients access their own records?

Yes, patients have full access to their health records through the Citizen portal. They can view visit history, lab results, prescriptions, download documents, share records with other doctors, and manage family member profiles.

Is SehaFile compliant with Egyptian health regulations?

SehaFile is designed for full compliance with Egyptian healthcare data protection laws and medical practice regulations. The platform supports e-invoicing requirements, disease reporting, and medical certificate standards as per Egyptian Ministry of Health guidelines.

Health Profile & Personal Information - Help Center

Overview

Your Health Profile is the foundation of your SehaFile account. It contains your personal information, medical identifiers like blood type, and emergency contact details. Keeping this information accurate ensures that clinics can properly identify you and that your emergency card displays the correct data for first responders.

The profile editing screen showing personal fields and emergency contacts

Viewing Your Profile

Open Profile Page -- Tap the "Profile" tab (person icon) in the bottom navigation bar. Your profile page displays your name, avatar, and a menu of health sections.
View Personal Details -- Your name (Arabic and English), date of birth, gender, and birth governorate are displayed at the top. These are derived from your National ID and cannot be changed manually.

Editing Your Profile

Tap "Edit Profile" -- On the profile page, tap the edit button to open the editable form.
Update Blood Type -- Select your blood type from the dropdown: A+, A-, B+, B-, AB+, AB-, O+, or O-. This field is critical for your emergency card.
Set Your City -- Enter your current city of residence. This helps clinics in your area find your records.
Add Address -- Enter your full address in the text field. This is optional but useful for home visit services.
Set Occupation -- Enter your current job title or profession. Some occupational health records may be relevant to your medical history.
Emergency Contacts -- Add one or more emergency contacts. For each contact, provide:
- Name -- The contact person's full name
- Phone -- Their mobile number
- Relation -- Your relationship (spouse, parent, sibling, friend, etc.)
Upload Avatar -- Tap the camera icon on your profile picture to upload a new photo. Accepted formats are JPG and PNG.
Save Changes -- Tap "Save" to update your profile. Changes are reflected immediately across all SehaFile services.

Tip: Your primary emergency contact (the first one in the list) is displayed on your Emergency Card. Make sure this person is someone who can be reached 24/7.

Warning: Name and date of birth are extracted from your National ID and cannot be edited. If there is an error, contact SehaFile support with your official ID document.

FAQ

Can I have multiple emergency contacts?

Yes. You can add as many emergency contacts as needed. They are stored as a list with name, phone, and relation for each.

Who can see my profile information?

Only you and clinics/doctors you have explicitly shared your records with can see your profile. Your data is never visible publicly unless you enable the Emergency Card.

How do I change my phone number?

Phone number changes require identity re-verification. Go to Settings and tap "Change Phone Number" to initiate the process with a new OTP verification.