SehaFile (صحه فايل) is Egypt's first Citizen-Owned Unified Health Profile platform combined with a comprehensive Clinic Management SaaS. It gives citizens complete ownership of their health data while providing clinics with a modern practice management system.

ما هو صحه فايل؟

صحه فايل هو أول منصة مصرية للملف الصحي الموحد المملوك للمواطن مع نظام إدارة عيادات متكامل. يمنح المواطنين ملكية كاملة لبياناتهم الصحية ويوفر للعيادات نظام إدارة حديث.

How does SehaFile protect patient data?

SehaFile uses end-to-end encryption, role-based access controls, and audit logging for all data access. Patient data is stored on secure GCP infrastructure in the MENA region with full compliance to Egyptian data protection regulations.

What types of clinics can use SehaFile?

SehaFile supports all types of medical practices including general practice, dental clinics, dermatology, pediatrics, orthopedics, ophthalmology, and multi-specialty centers. The system is flexible enough to handle single-doctor offices to multi-branch hospital chains.

How much does SehaFile cost?

SehaFile offers three plans: Free (for citizens to manage their health profile), Professional at 499 EGP/month (full clinic management), and Enterprise at 1,299 EGP/month (multi-branch with advanced analytics). All plans include Arabic and English support.

Does SehaFile work in Arabic?

Yes, SehaFile is fully bilingual (Arabic and English) with complete RTL support. The interface, medical records, prescriptions, and all documents can be in Arabic or English, making it ideal for the Egyptian healthcare market.

What is the Citizen Health Profile?

The Citizen Health Profile is a free, unified digital health record owned by the citizen. It aggregates medical data from all participating clinics, includes an emergency card with QR code, tracks medications, allergies, lab results, and visit history.

How does SehaFile handle insurance claims?

SehaFile includes a complete insurance management module supporting pre-authorization requests, claim submission, price list management for different insurance companies, and claim tracking from submission to payment.

Can patients access their own records?

Yes, patients have full access to their health records through the Citizen portal. They can view visit history, lab results, prescriptions, download documents, share records with other doctors, and manage family member profiles.

Is SehaFile compliant with Egyptian health regulations?

SehaFile is designed for full compliance with Egyptian healthcare data protection laws and medical practice regulations. The platform supports e-invoicing requirements, disease reporting, and medical certificate standards as per Egyptian Ministry of Health guidelines.

Registration & Account Setup - Help Center

Overview

SehaFile uses passwordless sign-in tied to your Egyptian National ID (14 digits). There is no password to create or remember. When you register, we send a 6-digit code to your email address, and entering that code proves the account is yours.

Your National ID is what identifies you on SehaFile. It links your records across every clinic that uses the platform, so each ID can hold exactly one account.

The SehaFile registration screen showing the National ID, email, mobile number and name fields

Steps to Register

Open the Citizen Portal -- Go to citizen.sehafile.com. On the login page, tap "Register now" to open the registration screen.
Enter Your National ID -- Type your 14-digit Egyptian National ID. It must start with 2 or 3. Your date of birth, gender and birth governorate are read automatically from the number, so you do not enter them separately.
Enter Your Email Address -- This is where your login code is sent, and how you will sign in from now on. Use an address you can open on the device you are registering from.
Enter Your Mobile Number -- Your Egyptian mobile number, for example 01012345678. This is kept on your profile and used for signing in once mobile login becomes available. Today the code always goes to your email.
Enter Your Name in Arabic -- Your full name as it appears on your official documents.
Tap "Register" -- We send a 6-digit code to the email address you entered.
Enter the Code -- Open your email, then type the 6 digits into the verification screen. The code is valid for 5 minutes. If it has not arrived, tap "Resend".
Account Created -- Once the code is accepted you are signed in and taken to your dashboard.

Tip: If the code does not appear within a minute, check your spam or junk folder and mark the message as "not spam" so future codes reach your inbox.

Warning: Each National ID can hold only one account. If you see "National ID already registered", use the login page instead, or contact support if you believe the account is not yours.

FAQ

Why do you ask for my mobile number if the code goes to my email?

Signing in by mobile number is coming soon. Storing your number now means that when it arrives you will sign in by phone and reach the same account, with all of your health records intact. You will never need a second account.

What if I entered the wrong email address?

The code will not reach you. Go back to the registration form, correct the address and submit again.

The code did not arrive. What should I do?

Check your spam or junk folder first. If it is not there, tap "Resend" on the verification screen. You can request up to 10 codes per hour.

What happens if my code expires?

Codes are valid for 5 minutes. After that, tap "Resend" on the verification screen for a new one. Entering the wrong code three times also cancels it, so request a fresh code rather than guessing.

Can I register with a foreign mobile number?

SehaFile supports Egyptian mobile numbers. Your email address does not need to be Egyptian.

Is my National ID safe?

Yes. Your National ID is stored encrypted and is used only to verify your identity and link your health records from clinics that use SehaFile. It is never shared with third parties.