SehaFile (صحه فايل) is Egypt's first Citizen-Owned Unified Health Profile platform combined with a comprehensive Clinic Management SaaS. It gives citizens complete ownership of their health data while providing clinics with a modern practice management system.

ما هو صحه فايل؟

صحه فايل هو أول منصة مصرية للملف الصحي الموحد المملوك للمواطن مع نظام إدارة عيادات متكامل. يمنح المواطنين ملكية كاملة لبياناتهم الصحية ويوفر للعيادات نظام إدارة حديث.

How does SehaFile protect patient data?

SehaFile uses end-to-end encryption, role-based access controls, and audit logging for all data access. Patient data is stored on secure GCP infrastructure in the MENA region with full compliance to Egyptian data protection regulations.

What types of clinics can use SehaFile?

SehaFile supports all types of medical practices including general practice, dental clinics, dermatology, pediatrics, orthopedics, ophthalmology, and multi-specialty centers. The system is flexible enough to handle single-doctor offices to multi-branch hospital chains.

How much does SehaFile cost?

SehaFile offers three plans: Free (for citizens to manage their health profile), Professional at 499 EGP/month (full clinic management), and Enterprise at 1,299 EGP/month (multi-branch with advanced analytics). All plans include Arabic and English support.

Does SehaFile work in Arabic?

Yes, SehaFile is fully bilingual (Arabic and English) with complete RTL support. The interface, medical records, prescriptions, and all documents can be in Arabic or English, making it ideal for the Egyptian healthcare market.

What is the Citizen Health Profile?

The Citizen Health Profile is a free, unified digital health record owned by the citizen. It aggregates medical data from all participating clinics, includes an emergency card with QR code, tracks medications, allergies, lab results, and visit history.

How does SehaFile handle insurance claims?

SehaFile includes a complete insurance management module supporting pre-authorization requests, claim submission, price list management for different insurance companies, and claim tracking from submission to payment.

Can patients access their own records?

Yes, patients have full access to their health records through the Citizen portal. They can view visit history, lab results, prescriptions, download documents, share records with other doctors, and manage family member profiles.

Is SehaFile compliant with Egyptian health regulations?

SehaFile is designed for full compliance with Egyptian healthcare data protection laws and medical practice regulations. The platform supports e-invoicing requirements, disease reporting, and medical certificate standards as per Egyptian Ministry of Health guidelines.

Registration & Account Setup - Help Center

Overview

SehaFile uses a passwordless authentication system tied to your Egyptian National ID (14 digits) and mobile phone number. When you register, the system verifies your identity by sending a one-time password (OTP) to your phone. No email or password is required -- your phone number is your key to accessing your unified health profile.

The SehaFile registration screen showing National ID and phone number fields

Steps to Register

Open the Citizen Portal -- Navigate to citizen.sehafile.com on your mobile browser. Tap "Create New Account" on the login page to go to the registration screen.
Enter Your National ID -- Type your 14-digit Egyptian National ID number. The field accepts only numbers and shows a countdown of remaining digits (e.g., "3 digits remaining"). The ID must start with 2 or 3 and be exactly 14 characters. Your date of birth, gender, and birth governorate are automatically extracted from the national ID.
Enter Your Phone Number -- Type your Egyptian mobile number (e.g., 01012345678). The field shows the +20 country code prefix automatically. Valid prefixes are 010, 011, 012, and 015.
Fill Personal Details -- Enter your full name in Arabic (required) and optionally in English. Select your blood type if known.
Tap "Register" -- The system sends a 6-digit OTP code via SMS to your phone number.
Enter the OTP Code -- On the verification screen, type the 6-digit code you received. The code expires after 5 minutes. If you did not receive the code, tap "Resend Code" to get a new one.
Account Created -- Upon successful verification, you are automatically logged in and redirected to your dashboard.

Tip: Your National ID is used solely for identity verification and health record linking. It is stored encrypted and never shared with third parties.

Warning: Each National ID can only be registered once. If you see "This National ID is already registered," use the login flow instead or contact support.

FAQ

What if I entered the wrong phone number during registration?

You will not receive the OTP and cannot complete registration. Simply go back to the registration form and correct your phone number before requesting a new code.

Can I register with a foreign phone number?

No. SehaFile currently supports only Egyptian mobile numbers (starting with 010, 011, 012, or 015).

What happens if my OTP expires?

Tap "Resend Code" on the verification screen. A new 6-digit code will be sent to your phone. You can request up to 3 codes within a 15-minute window.

Is my National ID safe?

Yes. Your National ID is stored using AES-256 encryption and is only used to link your health records from clinics that use SehaFile.