SehaFile (صحه فايل) is Egypt's first Citizen-Owned Unified Health Profile platform combined with a comprehensive Clinic Management SaaS. It gives citizens complete ownership of their health data while providing clinics with a modern practice management system.

ما هو صحه فايل؟

صحه فايل هو أول منصة مصرية للملف الصحي الموحد المملوك للمواطن مع نظام إدارة عيادات متكامل. يمنح المواطنين ملكية كاملة لبياناتهم الصحية ويوفر للعيادات نظام إدارة حديث.

How does SehaFile protect patient data?

SehaFile uses end-to-end encryption, role-based access controls, and audit logging for all data access. Patient data is stored on secure GCP infrastructure in the MENA region with full compliance to Egyptian data protection regulations.

What types of clinics can use SehaFile?

SehaFile supports all types of medical practices including general practice, dental clinics, dermatology, pediatrics, orthopedics, ophthalmology, and multi-specialty centers. The system is flexible enough to handle single-doctor offices to multi-branch hospital chains.

How much does SehaFile cost?

SehaFile offers three plans: Free (for citizens to manage their health profile), Professional at 499 EGP/month (full clinic management), and Enterprise at 1,299 EGP/month (multi-branch with advanced analytics). All plans include Arabic and English support.

Does SehaFile work in Arabic?

Yes, SehaFile is fully bilingual (Arabic and English) with complete RTL support. The interface, medical records, prescriptions, and all documents can be in Arabic or English, making it ideal for the Egyptian healthcare market.

What is the Citizen Health Profile?

The Citizen Health Profile is a free, unified digital health record owned by the citizen. It aggregates medical data from all participating clinics, includes an emergency card with QR code, tracks medications, allergies, lab results, and visit history.

How does SehaFile handle insurance claims?

SehaFile includes a complete insurance management module supporting pre-authorization requests, claim submission, price list management for different insurance companies, and claim tracking from submission to payment.

Can patients access their own records?

Yes, patients have full access to their health records through the Citizen portal. They can view visit history, lab results, prescriptions, download documents, share records with other doctors, and manage family member profiles.

Is SehaFile compliant with Egyptian health regulations?

SehaFile is designed for full compliance with Egyptian healthcare data protection laws and medical practice regulations. The platform supports e-invoicing requirements, disease reporting, and medical certificate standards as per Egyptian Ministry of Health guidelines.

Treatment Packages - Help Center | صحه فايل SehaFile

Overview

Treatment packages allow you to bundle multiple services or sessions into a single prepaid package at a discounted price. This is ideal for treatments requiring multiple visits (e.g., physiotherapy courses, dental treatment plans, dermatology sessions). Patients purchase a package, and the system tracks how many sessions they have used versus remaining, including an expiry date for package validity.

Creating a Treatment Package

Navigate to Settings > Treatment Packages — Click Settings and select the Treatment Packages tab.
Click "Create Package" — The package builder form appears.
Define package details:
- Name (Arabic) — e.g., "باقة العلاج الطبيعي - 10 جلسات"
- Name (English) — e.g., "Physiotherapy Package - 10 Sessions"
- Description — What the package includes and any terms
- Sessions count — Total number of sessions included (e.g., 10)
- Validity days — How many days the package remains valid after purchase (e.g., 90 days)
Add services — Specify included services with their unit prices:
- Service name, service type, quantity, and unit price for each component
Set pricing:
- Total price — Sum of all service unit prices multiplied by quantities
- Discounted price — The actual price the patient pays (the bundle discount)
Save — The package is now available for assignment to patients.

Assigning a Package to a Patient

Open the patient's record and go to the Packages tab.
Click "Assign Package" and select the package.
Set the purchase date and payment information (amount_paid, billing_mode: self_pay or insurance).
The system calculates the expiry_date based on validity_days.
Click Save. The patient now has an active package with tracked sessions.

Tip: When a patient with an active package checks in for a visit, the system shows a reminder of their remaining sessions. Each visit that uses the package automatically increments the used_sessions counter.

Warning: Expired packages (past expiry_date) automatically change status to "expired". Sessions cannot be consumed after expiry. If needed, create a new package or extend the original by editing the expiry date.

Treatment package list showing package names, session counts, pricing, and validity periods

Frequently Asked Questions

Can a package be partially refunded?

Yes. You can cancel a patient package and issue a credit note proportional to unused sessions. Change the status to "cancelled" and record the refund amount.

Can insurance cover a treatment package?

Yes. Set billing_mode to "insurance" and link the insurance_company_id. The package cost will be included in insurance claims rather than charged to the patient directly.