SehaFile (صحه فايل) is Egypt's first Citizen-Owned Unified Health Profile platform combined with a comprehensive Clinic Management SaaS. It gives citizens complete ownership of their health data while providing clinics with a modern practice management system.

ما هو صحه فايل؟

صحه فايل هو أول منصة مصرية للملف الصحي الموحد المملوك للمواطن مع نظام إدارة عيادات متكامل. يمنح المواطنين ملكية كاملة لبياناتهم الصحية ويوفر للعيادات نظام إدارة حديث.

How does SehaFile protect patient data?

SehaFile uses end-to-end encryption, role-based access controls, and audit logging for all data access. Patient data is stored on secure GCP infrastructure in the MENA region with full compliance to Egyptian data protection regulations.

What types of clinics can use SehaFile?

SehaFile supports all types of medical practices including general practice, dental clinics, dermatology, pediatrics, orthopedics, ophthalmology, and multi-specialty centers. The system is flexible enough to handle single-doctor offices to multi-branch hospital chains.

How much does SehaFile cost?

SehaFile offers three plans: Free (for citizens to manage their health profile), Professional at 499 EGP/month (full clinic management), and Enterprise at 1,299 EGP/month (multi-branch with advanced analytics). All plans include Arabic and English support.

Does SehaFile work in Arabic?

Yes, SehaFile is fully bilingual (Arabic and English) with complete RTL support. The interface, medical records, prescriptions, and all documents can be in Arabic or English, making it ideal for the Egyptian healthcare market.

What is the Citizen Health Profile?

The Citizen Health Profile is a free, unified digital health record owned by the citizen. It aggregates medical data from all participating clinics, includes an emergency card with QR code, tracks medications, allergies, lab results, and visit history.

How does SehaFile handle insurance claims?

SehaFile includes a complete insurance management module supporting pre-authorization requests, claim submission, price list management for different insurance companies, and claim tracking from submission to payment.

Can patients access their own records?

Yes, patients have full access to their health records through the Citizen portal. They can view visit history, lab results, prescriptions, download documents, share records with other doctors, and manage family member profiles.

Is SehaFile compliant with Egyptian health regulations?

SehaFile is designed for full compliance with Egyptian healthcare data protection laws and medical practice regulations. The platform supports e-invoicing requirements, disease reporting, and medical certificate standards as per Egyptian Ministry of Health guidelines.

Getting Started with Your Clinic - Help Center

Overview

When you first register on SehaFile, your clinic account starts in trial status. Before you can begin accepting patients and scheduling appointments, you need to complete your clinic profile. This ensures your invoices, prescriptions, and patient-facing pages display the correct information. The setup process takes about 5 minutes and covers your clinic identity, contact details, and licensing information.

Steps to Complete Clinic Setup

Log in to your clinic dashboard — Open clinic.sehafile.com in your browser. Enter the email and password you used during registration. On first login, the system will redirect you to the setup wizard automatically.
Enter clinic name (Arabic & English) — In the Clinic Identity section, fill in name_ar (required) and name_en (optional but recommended). The Arabic name appears on all official documents and prescriptions.
Upload your clinic logo — Click the logo placeholder and select a square image (minimum 200x200px, PNG or WebP). This logo appears on printed prescriptions, invoices, and the online booking page.
Select your specialty — Choose from the dropdown (e.g., General Practice, Dermatology, Dentistry, Cardiology). This determines which templates and drug suggestions appear in your system.
Enter your license number — Input your Ministry of Health or Medical Syndicate license number. This is displayed on official documents and required for e-invoicing compliance.
Add clinic address — Enter the full street address, select the governorate and city from the dropdown. Optionally set your map coordinates for the online booking page.
Configure contact details — Add your clinic phone number (Egyptian format 01XXXXXXXXX), email address, and optional website URL.
Set default consultation fee — Enter the standard consultation fee in EGP. This serves as the default when creating new appointments but can be overridden per doctor or service.
Save and continue — Click Save Clinic Profile. You will be redirected to the dashboard where you can begin adding staff, patients, and configuring additional settings.

Tip: You can always update your clinic profile later from Settings > Clinic Profile in the sidebar. Changes to the logo and name are reflected immediately across all modules.

Important: The clinic name in Arabic (name_ar) cannot be left empty — it is required for legal compliance with Egyptian healthcare regulations and appears on all printed prescriptions.

The clinic profile setup wizard showing identity, contact, and licensing fields

Frequently Asked Questions

Can I change my clinic specialty after setup?

Yes. Go to Settings > Clinic Profile and update the specialty field. Note that changing specialty does not remove existing templates but will affect future suggestions.

What image formats are supported for the logo?

PNG, JPG, and WebP. Maximum file size is 2MB. The system will automatically crop to a square aspect ratio.

Is the English name required?

No, but it is strongly recommended. If you serve non-Arabic-speaking patients or need bilingual prescriptions, the English name will be used on English-language documents.

What happens during the trial period?

You have 14 days of full access to all features. After the trial ends, you need to subscribe to a plan to continue using the system. Your data is preserved for 30 days after trial expiration.